Contact Us & FAQs


230 Piccadilly Street
(Richmond & Oxford Streets)
London, Ontario
N6A 1S4

(519) 433-5261 or (519) 433-0342
info @ michelvincent.ca



Hours of Operation
Monday
Closed
Tuesday
9:00 am - 5:30 pm
Wednesday
9:00 am - 5:30 pm
Thursday
9:00 am - 6:00 pm
Friday
9:00 am - 6:00 pm
Saturday
8:00 am - 3:00 pm
Sunday
Closed


Frequently Asked Questions (FAQs)

Q) Do your gift certificates have an expiration date?
A) No, our gift certificates do not expire.

Q) How many hours notice should I provide for a cancelled appointment?
A) We require 48 hours notice for any cancelled appointment.  Please advise us immediately if you must cancel or reschedule an appointment.

Q) What methods of payment do you accept?
A) We accept cash, debit, VISA and MasterCard.  We do not accept cheques.

Q) Do you take walk-ins?
A) We do accept walk-ins if one of our stylists is available.  However, we recommend that you make an appointment ahead of time in case we cannot accommodate you as a walk-in.

Q) Do you provide consultations for clients?
A) Yes, we do 5 minute consultations for free.  Please come to the salon and ask to speak to one of our stylists.

Q) Do you perform colour correction services?
A) Yes, we do.  Please come to the salon and ask to speak to one of our stylists to get a quote for a colour correction.  Please note, we cannot provide a quote over the phone if we cannot see your hair.

Q) Do you cut children's hair?
A) Yes, please call us for our special prices for children's hair cuts.

Q) How far ahead should I book my appointment?
A) We recommend that you book your appointment at least 5 days ahead, particularly if you would like to make an appointment for a Saturday.

Q) Do your prices include gratuities?
A) No, gratuities are option.  Feel free to reward your stylist in appreciation for their service, if you wish.  You can leave gratuities at our front desk and they will be given to your stylist.